Terms of Service & Privacy Policy

1. Introduction

Welcome to PFUrnCo ("Park Forrest Urn Company", "we", "our", or "us"). These Terms of Service ("Terms") together with the Privacy Policy below (collectively, the "Agreement") govern your access to and use of our website, products, and services, including any purchases made on the site. By using our site, creating an account, or placing an order, you agree to be bound by this Agreement. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years old to create an account or place an order. By using the site you represent and warrant that you meet this requirement and that any information you provide is accurate and truthful.

3. User Accounts

When creating an account you must provide accurate and complete information. You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

Your PFUrnCo account allows you to:

• View past order details
• Initiate returns and view return status
• Update certain account information

We reserve the right, at our sole discretion, to block, suspend, remove, or delete any user account and/or refuse or cancel any order for any reason, including without limitation for violation of this Agreement, suspected fraud, or for no reason at all.

4. Orders, Payment & Billing

By placing an order you represent that you are authorized to use the payment method provided and that all information you provide during checkout is current and accurate. All orders are subject to acceptance and availability. Prices, promotions, and product availability are subject to change without notice.

Information collected at checkout may include:

• Full name
• Email address
• Optional phone number
• Billing address
• Shipping address

We may use third-party service providers (e.g., payment processors, shipping carriers) to process payments and fulfill orders. These providers may receive only the information necessary to perform their services and are contractually obligated to protect it.

5. Returns & Refunds

Our Returns Policy, available separately on our website, outlines the terms for returns, refunds, and exchanges. Initiating a return requires account verification. Returns that do not comply with the policy may be denied.

6. Intellectual Property

All content on this website — including images, designs, text, product descriptions, graphics, and the PFUrnCo brand — is protected by intellectual property laws. You may not copy, distribute, reproduce, or create derivative works without our express written consent.

7. Prohibited Conduct

You agree not to:

• Use the site for any unlawful purpose
• Attempt to access restricted areas or breach security features
• Interfere with website functionality or servers
• Submit false or misleading information

8. Limitation of Liability

To the fullest extent permitted by law, PFUrnCo is not liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Privacy Policy

Information We Collect

We collect personal information when you create an account, place an order, or contact us. This may include:

• Name
• Email address
• Optional phone number
• Billing and shipping addresses
• Order history

How We Use Your Information

We use this information to:

• Process and ship orders
• Provide customer service and order updates
• Maintain your user account
• Improve website performance and user experience

Sharing of Information

PFUrnCo does not sell or share your personal information with third parties for marketing. We may share data only with service providers who perform essential business functions, such as payment processors and shipping companies.

Data Security

We implement reasonable safeguards to protect your personal data, though no system can guarantee absolute security.

Local Storage

Some information, including user data and product catalogs are store locally in your browser's "local storage" to improve performance and user experience. Proper functionality is dependent on this storage.

10. Third-Party Links

Our website may contain links to third-party sites. PFUrnCo is not responsible for the content or practices of external sites.

11. Termination

We may suspend or delete any user account at our discretion, with or without reason or notice.

12. Changes to These Terms

We may update these Terms and the Privacy Policy at any time. Continued use of the site after updates constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the state in which PFUrnCo is registered, without regard to conflict-of-law rules.

14. Contact Us

If you have questions, please contact us: